Ambidexterity, or being able to use both hands equally well, describes the ability of organizations to exploit both their existing skills and to explore, discover and develop new skills, methods or technologies. Exploitation refers to using existing potentials and the efficient development of existing processes, products and services. Exploration includes tapping into new potentials and abilities, and developing disruptive innovations.
In order to be able to adapt to and survive in today's complex and dynamic business environments, organizational strategies should support the exploitation of existing knowledge and should make it easier to explore new fields of knowledge at the same time.
Different forms of ambidexterity, such as structural, contextual or dynamic ambidexterity, require different orientations. So-called boundary spanners can ensure that the best possible diffusion of knowledge takes place and that a company moves in the direction of dynamic ambidexterity, in which the integration of the stakeholder ecosystem is a fundamental factor.