Foresight on Demand (FOD) Impact of COVID-19 on European Consumer Behaviour - Foresight Study
The purpose of the study was to anticipate future challenges for consumer policy and to assess likely resilience of private consumption in the EU to future systemic disruptions and major economic shocks. In the project, the FOD team combined literature and data-based information collection as well as expert input with perspectives from stakeholders and experts on consumer policy in order to develop alternative scenarios and analyse the respective challenges for consumer rights and protection. A special focus was on the relation of consumer behaviour, rights, and markets to the Green Deal and the Digital Agenda. Furthermore, a gap analysis was carried out to be better prepared for mid- and long-term effects of the COVID-19 crisis on consumer behaviour and consumer markets as well as possible effects of other disruptions on consumption patterns and choices.
The aim was to give orientation for policy deliberation on the need for additional actions beyond the New Consumer Agenda. Furthermore, the Foresight activities introduced additional capacity in consumer policy to cope with future challenges and bolster consumer resilience.